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5 Common Mistakes to Avoid When Hiring a Removalist Service

Relocating can be a stressful and overwhelming process, and choosing the right removalist service is a crucial step in making your move as smooth as possible. However, many people make common mistakes that can lead to unnecessary headaches, delays, and costs.



At John Bull Removals & Storage, we want to help you avoid these pitfalls and ensure your move is seamless from start to finish.


Here are the top five mistakes to avoid when hiring a removalist service.


1. Not Researching the Company Thoroughly


One of the biggest mistakes people make when hiring a removalist is not doing enough research on the company they are trusting with their belongings. It’s easy to be tempted by the lowest price or a quick promise, but without checking credentials, you may end up with poor service or damaged or lost items.


How to avoid this mistake:

Check reviews and testimonials: Look for customer feedback on reputable platforms like Google or Facebook.

Verify the company’s credentials: Ensure the removalist is licensed, insured, and has a proven track record of reliability.

Ask for references: A trustworthy removalist should be able to provide references from past clients.


At John Bull, we are proud of our long-standing reputation for reliability and professionalism. With decades of experience and countless satisfied customers, you can rest assured that your move is in good hands.


2. Not Getting a Detailed Quote


Some removalists may provide a vague quote or estimate, leaving out important details such as additional fees for heavy items, staircases, or long distances. This can lead to surprise costs after the move, adding unnecessary stress to an already taxing process.


How to avoid this mistake:

Ask for a written quote: Ensure the removalist provides a detailed breakdown of all costs upfront.

Clarify potential extra charges: Ask about additional costs, such as fuel charges or fees for disassembling and reassembling furniture.

Request an in-person or virtual survey: For more significant moves, it’s wise to have a removalist visit your property to assess the volume of items and any special requirements.


At John Bull, we offer transparent, all-inclusive quotes that ensure no hidden surprises. Our team takes the time to understand your moving needs and provide an accurate estimate based on your specific requirements.


3. Waiting Too Long to Book


Another common mistake is waiting until the last minute to book a removalist. Many removal companies are booked out weeks in advance during peak moving seasons or weekends. This can leave you scrambling to find a removalist or settling for a less reliable option.


How to avoid this mistake:

Plan ahead: As soon as you know your moving date, start researching and booking a removalist.

Be flexible with dates: If possible, choose a weekday or off-peak time to move, as this can increase your chances of finding availability with your preferred removalist.

Secure your booking early: Book your removalist at least a month in advance to avoid last-minute stress.


John Bull offers flexible scheduling options and encourages clients to book early to ensure availability. Our team works with you to plan the most convenient and efficient move possible.


4. Not Understanding the Insurance Options


Many assume that all removalists automatically provide full insurance coverage for their belongings, but this is not always true. Without adequate insurance, you may not be fully covered if something goes wrong during the move.


How to avoid this mistake:

Ask about insurance: Confirm what type of coverage the removalist offers. Does it cover damage, loss, and transit-related risks?

Consider additional insurance: If the provided coverage isn’t sufficient, you may want to purchase extra insurance to protect valuable or fragile items fully.

Read the fine print: Make sure you understand the insurance policy terms and what is and isn’t covered.


John Bull offers comprehensive insurance options to protect your belongings throughout moving. We’ll guide you through the available coverage to ensure your peace of mind.


5. Not Communicating Special Requirements


Every move is different, and it’s essential to communicate any special needs or requirements to your removalist in advance. Whether you have delicate antiques, heavy furniture, or access issues at your new location, failing to discuss these details can lead to complications on moving days.


How to avoid this mistake:

Be clear about what you’re moving: Let your removalist know about any particularly heavy, fragile, or valuable items requiring extra care or special equipment.

Discuss access at both locations: If there are stairs, elevators, narrow hallways, or parking restrictions, inform your removalist beforehand so they can plan accordingly.

Ask about additional services: If you need packing, unpacking, or storage solutions, include these in your discussion.


At John Bull, we pride ourselves on personalised service. We tailor each move to our clients’ unique needs. Our experienced team takes the time to understand your specific requirements to ensure a seamless moving experience.


Final Thoughts


Choosing the right removalist is a critical part of ensuring a successful move. By avoiding these common mistakes, you can reduce stress and ensure that your belongings are safely transported to your new home. At John Bull Removals & Storage, we are committed to providing professional, reliable, and tailored moving services. Contact us today to discuss your next move and discover how we can make the process hassle-free!


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